FINCA Pakistan Response to COVID-19 Pandemic

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As the COVID-19 (coronavirus) pandemic spreads, FINCA Pakistan, part of a global network, is playing its role to stem the spread.

The Microfinance Bank has taken swift and divisive measures to ensure the health and safety of its employees, partners and customers all over the world in cognisance of the guidelines suggested by the World Health Organisation.In Pakistan specifically FINCA Microfinance Bank is closely monitoring the situation.

FINCA has issued progressive internal guidelines for all of its employees, ensuring the strict enforcement of all precautionary measures encouraging employees to adhere to the new no-contact greetings, limiting unnecessary travel, social distancing measures as recommended.

FINCA is one of the first financial institutions to implement a Work From Home (WFH) plan, to do its best to ensure the safety of its employees and their well-being. At the same time, Business Continuity Plan (BCP) has been re-assessed to ensure that our patrons have access to financial services during this pandemic.

As a responsible organization, FINCA Pakistan is further providing free health care (in case of COVID-19) to all of its employees, free hand sanitizers have been placed across the network for employees & customers, protocols to disinfect regularly all premises have been put in place, Bank will rotate critical resources between office/work from home while keeping the BCP resources separate, strict screening at office entrance has started and visits of external vendors have been limited.

For its customers, FINCA has sent out communication recommending limiting branch visits and offering incentives to use its digital and alternate delivery banking channels; which include Phone Banking, ATM channel, and the FINCA Pakistan’s Wallet and Sim Sim APP which enable customers to responsibly make transactions without leaving their homes as well as repay their loansor withdraw cash using partner merchant networks as UBL Omni. Both FINCA Pakistan and the Sim Sim app allow a host of financial facilities such as funds transfers and mobile recharge, all from the comfort of their homes.

About FINCA Microfinance Bank

FINCA Microfinance Bank Ltd is one of the leading microfinance banks in Pakistan. The bank is part of FINCA Impact Finance, a global network of 20 microfinance institutions and banks that provides socially-responsible financial services and enables low-income individuals and communities to invest in their futures.

FINCA Microfinance Bankis licensed to operate nationwide through a network of 135 branches in 120+ cities. FINCA Microfinance Bank offers a complete suite of products combined and convenient banking services.  The bank offers a variety of loan products specifically designed for individuals running micro, small and medium-sized enterprises.

PACRA and JCR-VIS have affirmed FINCA Microfinance Bank Limited, a Long-Term Credit Rating of ‘A’ and a Short-Term credit rating of ‘A1’ with a “Stable” outlook in April 2019 & May 2019 respectively.

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